FAQ for Fairlane East Apartments
Do I need an appointment? Do you take walk-ins?
No appointment is necessary to tour our community; however, it is always appreciated if you call ahead to make sure we are available to provide adequate time for you to tour and ask questions. Please arrive no later than one half hour prior to closing if you would like to tour the property. Everyone over 18 must have a valid photo ID to tour the community.
Why do your prices have ranges?
Our apartment homes are priced individually based on the amenities and features.
What is the application fee and is it refundable?
Application fees are $75 per person 18 and older occupying the apartment. You may pay these online by credit card, or in our office with money order or cashier’s check. All application fees are nonrefundable.
How do I apply?
Start your application online. You may also apply in the office.
Which utilities do I pay?
There is a monthly utility fee for water/sewer/trash that will vary by your apartment size. Residents are responsible for gas and electric bills. These are sub-metered and the bills that arrive to you are your actual usage.
What is the security deposit?
The security deposit will vary. Please contact the office for up to date information.
When is my rent payment due? What day of the month am I liable for a late charge?
Rent is always due on or before the first of the month and a $100 late fee is assessed on the 2nd of every month (even Sundays and holidays).
How can I pay my rent?
You can pay rent by setting up your online account on our website. This allows you to use a bank account (no fee) or credit card (with fee) to make payments.
What kind of pets do you allow? How many pets may I have?Up to 2 pets, cats or dogs, are allowed. Our full pet policy can be viewed on our Pet Policy page.
If I get a job transfer, can I break the lease?
Yes, if the lease buy-out fee has been paid. A 60-day notice is required before vacating your apartment. Please make sure that you reference your signed lease agreement and confirm policies with your Property Manager as there could be unique circumstances.
If I am part of the military and receive deployment or reassignment orders, can I break the lease?
Yes, service members can break their lease without penalty in certain circumstances through the Servicemembers Civil Relief Act (SCRA). Please contact the property manager as soon as possible in this situation. You will need to provide written notice and a copy of your military orders.
How can I refer a friend?
If you love our apartments and want to refer a friend, please let our office know! We offer resident referral programs throughout the year and would love for your friends and family to join our community.
If something needs to be repaired in my apartment, how do I report it?
You may call the office, send an e-mail, or leave a message with the answering service. You may also submit work orders online if you are enrolled in our online services.
There is a person who might be staying with me for a while, is that permitted by the lease?
Yes, if someone is temporarily staying with you, please let the office know so we can accommodate for parking. If someone is permanently moving in they will need to fill out an application to be added to your lease agreement.
I will be moving out. What do I need to do?
We require a 60-day written notice, which you are responsible for, prior to move-out. If you need to move-out at the end of your lease term, please remember to come in 60 days prior to the lease expiring to provide your written notice.
Do you have cable/Internet services?
Yes, there are cable companies that service this area. You can ask our leasing office for more deals from our local AT&T representative!
Can I grill on the property?
Charcoal Grills are not permitted within the community. Gas grills are permitted.
I am locked out of my apartment/garage. What do I do?
If you are locked out during business hours, you can come to the office to be let back in your apartment or garage. Please do not call emergency maintenance. You must call a locksmith if you are locked out after normal business hours.
I have lost my apartment and/or mailbox keys. What do I do?
If you have lost your keys, you may have new keys made at our office during business hours for a small fee.
It’s a 5/5 for the customer service!- Anonymous
Super friendly office staff!!! Great place to live!- Anonymousv
I am impressed with the entire team at Fairlane East Apartments.- Google User
An excellent place to live. Was recommended here by a friend that works for Ford. Conveniently located by many of Ford- Anonymous
Great complex. My unit was nice , fresh and clean. Pretty area, close to conveniences.- Anonymous
I have been a resident for 6 months and I love it. I just wanted to say thank you to the office staff for ALWAYS being kind and helpful.- Anonymous
Fabulous! I enjoyed residing at Fairlane East Apartment. The staff is very friendly and very accommodating. Delores goes above and beyond to provide extra ordinarily customer service.- Anonymous
5 Star Review: Excellent and safest community in the Dearborn area. Very responsible and proactive leasing office and agents. The resident services are amazing. The apartments are clean, well maintained and spacious layouts. I love the community that I have extended my lease for the second time.- Google Review
5 Star Review: Good community,leasing office stuffs are always very helpful!- Google Review
5 Star Review: Management is super nice, especially Delores there is simply wonderful. Throughout our stay, she was very warm and welcoming to interact and assisted us to solve any issue or question we have had. The complex seems big and spacious and wonderful to walk around.- Google Review
5 Star Review: I have been a resident for 10 plus years and I love my Townhouse. The location near the lake, the Management Team is the best, the convenient location for shopping and work. If I could buy into my Townhouse, there would be a SALE!!! Great place to live- Apartments.com Review
I have lived at Fairlane East for 15 years. Fairlane East is a gated community, clean, beautiful outdoor scenery and safe. When you need maintenance service, your request is handled in a timely manner. In addition, the front office staff and Ms. Delores are always accommodating.- Apartments.com Review
Living at Fairlane East is country club resort living at its finest! The townhomes are spacious, stylish, and have awesome floor plan layouts. The community has a beautiful pond in the center of the complex, sand volleyball court, playscape for kids, disc golf, and a very classy clubhouse that is great for residents that want to host parties! The office staff is incredible everyone on the team seems eager to serve and they are always looking for creative ways to show residents appreciation!- Yelp Review